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<title>Hyundai Motor Company CSR</title>
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        <p class="popTit etc">Information on Personal Information Processing Policy and Collection,<br /> Use of Personal Information</p>
        <div class="privacy">
            <p><strong>* General Provisions</strong></p>
            <div class="box">
                <ol>
                    <li>1. The company very seriously takes into consideration customers’ personal information, and complies with relevant laws related to personal information protection, including the “Act Relating to     Promotion of Information Communications Network and Personal Information Protection.” </li>
                    <li>2. The company takes measures to ensure that customers can easily confirm for what purpose and in what ways the personal information provided by customers is used, and what measures the     company takes to safely process customers’ personal information by disclosing this Personal Information Processing Policy on the first screen of the Internet homepage or on a connected     screen with the first screen.</li>
                    <li>3. In the event that the company changes this Personal Information Processing Policy, it shall notify customers of the reasons and changes on the notification column of the Internet homepage    or on a separate window, etc.</li>
                </ol>
                <p><span>&#9674; This Policy shall be implemented from October 1, 2012..</span></p>
            </div>
            <p><strong>Chapter 1 Purpose of Collection and Use of Personal Information</strong></p>
            <div class="box">
                <ul>
                    <li>1. Doing social contribution businesses and providing events
                        <span>The content: Finding three leaf clovers, Public business for the moving together world, H- Volunteer Designer</span>
                    </li>
                    <li>2. Receiving applications for newsletters</li>
                </ul>
            </div>
            <p><strong>Chapter 2 Items of Personal Information to be Collected</strong></p>
            <div class="box">
                <ol>
                    <li>1. Items to be Collected
                        <ol>
                            <li>1) Finding three leaf clovers : http://csr2012.xeogen.com/html/mng/A01_030.html<br />
                                <span>- Information of person to apply : name, gender, date of birth, telephone number, mobile phone number, life style, car accident history, family composition, prior hope fulfillment history</span>
                                <span>- Information of applicant: name, telephone number, mobile phone number, e-mail, relationships with person to apply, a channel for application, the content of hope applications, expected costs for hope fulfillment</span>
                            </li>
                            <li>2) Public business for the moving together world : http://csr2012.xeogen.com/html/mng/A01_036.html<br />
                                <span>- Name of applicant, types of business (the disabled/the aged/children and teenagers, applying entity name, name of applying entity’s head, telephone number, mobile phone number, address, business plan </span>
                            </li>
                            <li>3) H- Volunteer Designer: http://csr2012.xeogen.com/html/mng/A01_033.html<br />
                                <span>- Applicant’s name, associated department’s name, mobile phone number, e-mail. volunteer work plan, expected required costs</span>
                                <span>- Additional items to be collected : login IDs, passwords, service use records, access logins, access IP information</span>
                            </li>
                        </ol>
                    </li>
                    <li>2. Personal Information Collection Methods<br />
                        <span>Collecting personal information by applications of events or newsletters through the Internet homepage (http://csr.hyundai.com/)</span>
                    </li>
                </ol>
                <p>※ The above personal information shall include not only the content of personal information at the time of collection thereof but also the content of personal information changed thereafter..</p>
            </div>
            <p><strong>Chapter 3 Retention and Use Period for Personal Information</strong></p>
            <div class="box">
                <ol>
                    <li>1. The company shall retain and use customers’ personal information during the periods from the time when customers’ personal information has been collected until the purpose of processing personal information has been fulfilled, and shall without delay destroy relevant information where the purpose of retention and use of personal information has been fulfilled; provided, however, that the following information shall be preserved during the specified period for the following reasons:<br />
                        <ol>
                            <li>1) Finding three leaf clovers<br />
                                <span>Retention period : 3 years (example) </span>
                                <span>Retention reason : to manage the history of persons received for applications and persons selected</span>
                            </li>
                            <li>2) Public business for the moving together world<br />
                                <span>Retention period: 3 years</span>
                                <span>Retention reason : to manage the history of institutions receiving applications and institutions selected</span>
                            </li>
                            <li>3) H- Volunteer Designer
                                <span>Retention period : 3 years</span>
                                <span>Retention reason : to manage the history of persons received for applications and persons selected</span>
                            </li>
                        </ol>
                    </li>
                    <li>2. Where the company is obligated to preserve customers’ personal information under the provisions of relevant laws including the Commercial Code, it shall retain the personal information. In this case, the company shall use the retained information only for the purpose of retention, and the retention period shall be as follows:
                        <ol>
                            <li>1) Information on the company’s commercial books, important documents for business, statements, etc.<br />
                                <span>Retention reason : the Commercial Code</span>
                                <span>Retention period : 10 years – important documents / 5 years – sstatements</span>
                            </li>
                            <li>2) Information on boos and documentary evidence related to all transactions<br />
                                <span>Retention reason : the Basic National Tax Act, the Corporation Tax Act</span>
                                <span>Retention period : 5 years</span>
                            </li>
                            <li>3) Records on agreements or withdrawals of offers, records on payments and supplies of goods, etc.<br />
                                <span>Retention reason : the Act Relating to Protection of Consumers in Electronic Commercial Transactions, etc.</span>
                                <span>Retention period : 5 years</span>
                            </li>
                            <li>4) Records on complaints of consumers or dispute resolutions <br />
                                <span>Retention reason : the Act Relating to Protection of Consumers in Electronic Commercial Transactions, etc.</span>
                                <span>Retention period : 3 years</span>
                            </li>
                            <li>5) Books and delivered tax statements or receipts<br />
                                <span>Retention reason : the Value Added Tax Act</span>
                                <span>Retention period : 5 years</span>
                            </li>
                        </ol>
                    </li>
                </ol>
            </div>
            <p><strong>Chapter 4  Delegation  of Treatment of Personal Information</strong></p>
            <div class="box">
                <p>In order to provide better services to members, the company shall delegate and operate duties to ensure that customers’ personal information can be a third party can collect, retain, process, use, provide, manage, or destroy customers’ personal information as follows:</p>
                <ol>
                    <li>1. Personal Information of Homepage Member 
                        <table border="1" class="prTable" summary="Delegated Duties, Delegate, System Maintenance and Repair, Distribution duties to ship event giveaways, etc.">
                            <thead>
                                <tr>
                                    <th>Delegated Duties</th>
                                    <th>Delegate</th>
                                </tr>
                            </thead>
                            <tbody>
                            <tr>
                                <th>System Maintenance and Repair</th>
                                <td>Hyundai Autoever, ㈜바이널: Vinyl Co., Ltd.</td>
                            </tr>
                            <tr>
                                <th>Distribution duties to ship event giveaways, etc.</th>
                                <td>Golden Mean Co., Ltd.</td>
                            </tr>
                            </tbody>
                        </table>
                        As the information holders, users may exercise the following rights:</li>
                    <li>2. To request the reading of personal information : with respect to the personal information files held by the company, users may request the reading under Article 35 of the “Personal Information Protection Act” (Reading of Personal Information).  Upon request of the reading of personal information, the reading may be restricted under Article 35 Section 5 of the Act.<br />
                        <span>In the event that the reading is prohibited or restricted under the laws; or</span>
                        <span>In the event that it is likely to damage a third party’s life or body or is likely to unreasonably undermine a third party’s properties and any other profits.</span>
                    </li>
                    <li>3. To request the correction or  deletion of personal information : with respect to the personal information files held by the company, users may request the corrections or deletions thereof under Article 36 of the “Personal Information Protection Act” (Correction, Deletion of Personal Information); provided, however, that users may not request the corrections thereof where the personal information is specified to be collected under other laws.</li>
                    <li>4. To request the discontinuance of processing of personal information : with respect to the personal information files held by the company, users may request the discontinuance of processing under Article 37 of the “Personal Information Protection Act” (Discontinuance of Processing of Personal Information, etc.); provided, however, that when users request the discontinuance of processing personal information, users may reject the request of discontinuance of processing under Article 37 Section 2 of the Act.
                        <span>In the event that there is a special provision under the laws or it is unavoidable to comply with obligations under the laws;</span>
                        <span>In the event that it is likely to damage a third party’s life or body or is likely to unreasonably undermine a third party’s properties and any other profits; or</span>
                        <span>In the event that it is difficult to perform the agreement in such a case that if personal information is not processed, the services agreed upon with the information holder cannot be provided, and the information holder has not clearly manifested his or her intention to terminate the agreement.</span>
                    </li>
                </ol>
            </div>
            <p><strong>Chapter 5 The Rights and Obligations of Information Holder, and the Exercise Methods</strong></p>
            <div class="box">
                <p>As the information holders,  users may exercise the following rights:</p>
                <ol>
                    <li>1. To request the reading of personal information : with respect to the personal information files held by the company, users may request the reading under Article 35 of the “Personal Information Protection Act” (Reading of Personal Information).  Upon request of the reading of personal information, the reading may be restricted under Article 35 Section 5 of the Act.<br />
                        <span>In the event that the reading is prohibited or restricted under the laws; or</span>
                        <span>In the event that it is likely to damage a third party’s life or body or is likely to unreasonably undermine a third party’s properties and any other profits.</span>
                    </li>
                    <li>2. To request the correction or  deletion of personal information : with respect to the personal information files held by the company, users may request the corrections or deletions thereof under Article 36 of the “Personal Information Protection Act” (Correction, Deletion of Personal Information); provided, however, that users may not request the corrections thereof where the personal information is specified to be collected under other laws.</li>
                    <li>3. To request the discontinuance of processing of personal information : with respect to the personal information files held by the company, users may request the discontinuance of processing under Article 37 of the “Personal Information Protection Act” (Discontinuance of Processing of Personal Information, etc.).  When users request the discontinuance of processing personal information,   users may reject the request of discontinuance of processing under Article 37 Section 2 of the Act.<br />
                        <span>In the event that there is a special provision under the laws or it is unavoidable to comply with obligations under the laws;</span>
                        <span>In the event that it is likely to damage a third party’s life or body or is likely to unreasonably undermine a third party’s properties and any other profits; or</span>
                        <span>In the event that it is difficult to perform the agreement in such a case that if personal information is not processed, the services agreed upon with the information holder cannot be provided, and the information holder has not clearly manifested his or her intention to terminate the agreement.</span>
                    </li>
                </ol>
            </div>
            <p><strong>Chapter 6 Destruction Procedures and Methods for Personal Information</strong></p>
            <div class="box">
                <p>In principle, the company shall without delay destroy relevant information after the purposes of collecting or using personal information have been fulfilled unless the personal information is required to be retained under other laws.  The destruction procedures and methods shall be as follows:</p>
                <ol>
                    <li>1. Destruction Procedures<br />The information provided to the company by customers is moved to a separate database after the purposes of collecting and using personal information have been fulfilled (a separate document in the case of a sheet), and destroyed after the information has been saved for a certain period of time according to the information protection reasons under the internal policies or other relevant laws (see the retention and use period for reference).<br />The personal information separately moved to a database is not to be used for purposes other than the purpose of being preserved unless it is so required by laws..</li>
                    <li>2. Destruction Methods<br />The personal information saved in an electronic file format shall be deleted with the use of technical methods in which records cannot be regenerated.<br />The personal information printed out in sheets shall be shredded by paper shredders or destroyed by way of incineration. </li>
                </ol>
            </div>
            <p><strong>Chapter 7 Measures to Obtain Security of Personal Information</strong></p>
            <div class="box">
                <p>The company takes the following technical, managerial, and physical measures necessary to obtain security under Article 29 of the “Personal Information Protection Act.”</p>
                <ol>
                    <li>1. To establish, implement an internal management plan;</li>
                    <li>2. To minimize and provide education for persons authorized to process personal information;</li>
                    <li>3. To restrict access to personal information;</li>
                    <li>4. To retain access records and prevent forgeries or alterations thereof;</li>
                    <li>5. To encode personal information;</li>
                    <li>6. To take technical precautions against hacking, etc.; and</li>
                    <li>7. To control entry of unauthorized persons.</li>
                </ol>
            </div>
            <p><strong>Chapter 8 The Rights of Users and Legal Representatives, and the Exercise Methods</strong></p>
            <div class="box">
                <ol>
                    <li>1. In the event that you has requested correction of errors in your personal information, the company shall not use or provide the personal information until you complete the correction. Also in the event that the wrong personal information has been previously provided to a third party, the company shall correct the errors by notifying without delay the third party of the results of correction processing.</li>
                    <li>2. The company shall process the personal information terminated or deleted upon request of users or legal representatives as set forth in the “Retention and Use Period of Personal Information Collected by the Company,” and shall ensure that the personal information cannot be read or used for other purposes.</li>
                </ol>
            </div>
            <p><strong>Chapter 9 Matters on Personal Information Manager and Handling Personal Information Related Complaints</strong></p>
            <div class="box">
                <p>The company has designated the authorized department and the authorized person for personal information control in order to protect personal information of customers and handle personal information related complaints as follows:</p>
                <p>&lt;Personal Information Control Manager&gt;</p>
                <ul>
                    <li>Name : Dong Seok Yang</li>
                    <li>Affiliation : Welfare Support Team</li>
                    <li>Position : Head</li>
                    <li>Phone : 02-3464-1330</li>
                    <li>Mail : <a href="mailto:ds.yang@hyundai.com">ds.yang@hyundai.com</a></li>
                </ul>
                <p>&lt;Authorized Person for Personal Information Control&gt;</p>
                <ul>
                    <li>Name : Yoon Jeong Lee</li>
                    <li>Affiliation : Welfare Support Team</li>
                    <li>Position : Staff</li>
                    <li>Phone : 02-3464-1347</li>
                    <li>Mail : <a href="mailto:Leeyoonjung@hyundai.com">Leeyoonjung@hyundai.com</a></li>
                </ul>
                <p>In the event that customers give their opinions or brings complaints to the above authorized customer service department or the authorized person for personal information control, the company shall make efforts to take measures promptly and sincerely, and resolve the problems.</p>
                <p>If you need reports or consultations related to personal information infringement, please ask questions to the following institutions:</p>
                <ol>
                    <li>1. Personal Dispute Mediation Committee (www.1336.or.kr/1336)</li>
                    <li>2. Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)</li>
                    <li>3. Internet Crime Investigation Center of Supreme Prosecutors’ Office (http://icic.sppo.go.kr/02-3480-3600) </li>
                    <li>4. Cyber Crime Investigative Service of National Police Agency (www.ctrc.go.kr/02-392-0330)</li>
                </ol>
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